Hotel de la Cité Carcassonne - MGallery Collection - Carcassonne
In the kingdom of the Silver Lily, where the Eiffel Tower brushes the clouds like a giant’s needle, a traveler’s dream begins. This French fairytale leads you through lavender fields that smell of purple magic and into ancient castles guarding the Loire. Whether you rest in a cozy Parisian attic or a sun-drenched villa on the Riviera, your story will be etched in gold. Do not wait for the clock to strike midnight. Secure your magical refuge today and let the charm of France embrace your soul!
Hotel de la Cité Carcassonne - MGallery Collection
No. of rooms
58
WiFi
Pool
Spa/wellness
Parking
Meals
Animal acceptance
We speak
ES FR
8.9/10
No. of rooms
58
WiFi
Pool
Spa/wellness
Parking
Meals
Animal acceptance
We speak
ES FR
8.9/10
Set in Carcassonnes circular walls, Hotel de la Cite Carcassonne - MGallery Collection isin a Medieval-style chateau. The hotel features gardens and an outdoor pool with views of Saint Nazaire Basilica. Free WiFi and wired internet access is available.
Classic or Provencal-style decoration and an iPod docking station feature inof the guest rooms at Hotel de la Cite. Some rooms have a balcony with views of the city.
Homemade pastries are served at breakfast and regional dishes are offered in the brasserie and summer restaurant. Guests can also dine at the Michelin-starred Barbacane restaurant or enjoy a cocktail in the bar.
Guests can go wine tasting in the on-site cellar or organise a river cruise at the 24-hour reception. The hotel has a shuttle service and a valet service available for guests using the private car park.
Carcassonne Train Station is 2.4 km from the property. Narbonne is 61 km away. Parking is available on site for an additional charge.
- no ipod docking station in rooms
- no brasserie and summer restaurant but an bar in the garden during summerwe can eat tapas with a view on the remparts
- no wine tasting in the on-site cellar
The hotel day starts from hour 16:00 and ends at 12:00.
The hotel is located in the heart of a unique historical monument. Measures taken by the local authorities to preserve its environment include restricting vehicle access during the day. The hotel has a shuttle service and a valet service available for guests.
Guests are advised to contact the hotel before arrival in order to receive up-to-date information concerning access to the medieval citadel.
To facilitate your stay the arrival, take place at our Welcome point: 32 chemin des OurtetsPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool is closed from Tue 16 Sept 2025 until Wed 10 Jun 2026
Swimming pool is closed from Wed 14 Jan 2026 until Mon 15 Jun 2026
Superior King Room with Garden and Ramparts View. Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed. ;
Classic King Room with Street View. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed. ;
Superior King Room with Terrace and Garden View. This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit offers 1 bed. ;
King Suite. The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. The suite has parquet floors, a seating area with a flat-screen TV with satellite channels, soundproof walls, a minibar, as well as a tea and coffee maker. The unit offers 2 beds. ;
Family Room with One Double and Two Single Beds. Providing free toiletries and bathrobes, this quadruple room includes a private bathroom with a bath, a hairdryer and slippers. The air-conditioned quadruple room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 3 beds. ;
Junior King Suite with Single Sofa Bed. Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned suite provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. ;
Suite with One Double and Sofa Bed with Terrace. The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. Boasting a terrace with garden views, this suite also features soundproof walls and a flat-screen TV with satellite channels. The unit has 2 beds.
Pets allowed
Non-smoking rooms
Temporary art galleries
Linens, towels and laundry washed in accordance with local authority guidelines
Terrace
Shallow end
Steam room
Guest accommodation is disinfected between stays
Concierge service
Hammamadditional charge
Safety deposit box
Allergy-free room
Face masks for guests available
Heating
Ironing serviceadditional charge
Outdoor pool
Swimming pool
Spa facilities
Board games/puzzles
Foot massage
First aid kit available
Fence around pool
Air conditioning
Physical distancing in dining areas
Evening entertainment
Bar
Body wrap
Contactless check-in/check-out
Garden
Luggage storage
Physical distancing rules followed
Full body massage
Neck massage
Food can be delivered to guest accommodation
Hand sanitizer in guest accommodation and key areas
WiFi available in all areas
WiFi
24-hour front desk
Invoice provided
Security alarm
Spa/wellness packages
Sun loungers or beach chairs
Soundproof rooms
Body scrub
Key card access
Free WiFi
Fax/photocopyingadditional charge
Hand massage
Special diet menus (on request)
Daily housekeeping
Room service
Guests have the option to cancel any cleaning services for their accommodation during their stay
Lift
CCTV in common areas
Wine/champagneadditional charge
Outdoor pool (seasonal)
Beauty Services
Fruitsadditional charge
Breakfast in the room
Facial treatments
Fire extinguishers
Back massage
Smoke alarms
Kid mealsadditional charge
Spa lounge/relaxation area
Spa and wellness centreadditional charge
Parking
Accessible parking
Sun terrace
Cashless payment available
Shared stationery such as printed menus, magazines, pens, and paper removed
Snack bar
Laundryadditional charge
Private check-in/check-out
Massageadditional charge
Use of cleaning chemicals that are effective against Coronavirus
Dry cleaningadditional charge
All plates, cutlery, glasses and other tableware have been sanitized
Staff follow all safety protocols as directed by local authorities
Sun umbrellas
Restaurant
24-hour security
Internet services
Access to health care professionals
Meeting/banquet facilitiesadditional charge
Non-smoking throughout
Family rooms
Tour or class about local cultureadditional charge
Pool with view
Private parking
Heated pool
Pet bowls
Body treatments
